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دسته بندی:
مدیریت دانش - knowledge management
سال انتشار:
2018
عنوان انگلیسی مقاله:
Exploring the transition phase in offshore outsourcing: Decision making amidst knowledge at risk
ترجمه فارسی عنوان مقاله:
بررسی مرحله انتقال در برون سپاری دریایی: تصمیم گیری در میان دانش در معرض خطر
منبع:
Sciencedirect - Elsevier - Journal of Business Research,Corrected proof,doi:10.1016/j.jbusres.2018.01.013
نویسنده:
Christopher Williamsa,⁎, Susanne Durstb
چکیده انگلیسی:
We explore the transition phase in information system (IS) offshore outsourcing, focusing on ongoing decisions
made in a client-vendor arrangement and the implications these decisions have for knowledge at risk. Drawing
on time-compression and knowledge at risk literatures we argue that firms will need to make ongoing transi
tional decisions over time as knowledge intensive work is increasingly handed over from client to vendor. We
conduct a longitudinal exploratory case study of a strategic development project transitioned from a European
client to a company in India over a 4-year period. Analysis indicates: (1) four distinct phases of the transition:
penetration, embedment, ramp-up and stabilization; (2) how transitional decisions and knowledge at risk vary
across these phases. Results from the longitudinal approach have implications not only for understanding the
‘what’ and ‘how’ in IS offshore outsourcing but also for a deeper insight into the ‘when’ question.
Keywords: Offshore outsourcing ، Transitional decisions ، Knowledge at risk ، India ، Longitudinal case study
قیمت: رایگان
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