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دسته بندی:
مدیریت دانش - knowledge management
سال انتشار:
2018
عنوان انگلیسی مقاله:
Computational narrative mapping for the acquisition and representation of lessons learned knowledge
ترجمه فارسی عنوان مقاله:
نگاشت محاسباتی برای کسب و ارائه دانش یادگیرنده
منبع:
Sciencedirect - Elsevier - Engineering Applications of Artificial Intelligence, 71 (2018) 190-209. doi:10.1016/j.engappai.2018.02.011
نویسنده:
C.L. Yeung a,b,*, W.M. Wang a,c, C.F. Cheung a, Eric Tsui a, Rossitza Setchi d, Rongbin W.B. Lee a
چکیده انگلیسی:
Lessons learned knowledge is traditionally gained from trial and error or narratives describing past experiences.
Learning from narratives is the preferred option to transfer lessons learned knowledge. However, learners with
insufficient prior knowledge often experience difficulties in grasping the right information from narratives.
This paper introduces an approach that uses narrative maps to represent lessons learned knowledge to help
learners understand narratives. Since narrative mapping is a time-consuming, labor-intensive and knowledge
intensive process, the proposed approach is supported by a computational narrative mapping (CNM) method to
automate the process. CNM incorporates advanced technologies, such as computational linguistics and artificial
intelligence (AI), to identify and extract critical narrative elements from an unstructured, text-based narrative and
organize them into a structured narrative map representation. This research uses a case study conducted in the
construction industry to evaluate CNM performance in comparison with existing paragraph and concept mapping
approaches. Among the results, over 90% of respondents asserted that CNM enhanced their understanding of the
lessons learned. CNM’s performance in identifying and extracting narrative elements was evaluated through an
experiment using real-life narratives from a reminiscence study. The experiment recorded a precision and recall
rate of over 75%.
Keywords: Knowledge management ، Lessons learned ، Knowledge acquisition ، Knowledge representation ، Human learning ، Computational narrative mapping
قیمت: رایگان
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