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عنوان انگلیسی مقاله:
Co-creation, control or compliance? How Dutch community engagement professionals view their work
ترجمه فارسی عنوان مقاله:
همکاری ، کنترل یا انطباق؟ چگونه متخصصان تعامل جامعه هلندی کار خود را مشاهده می کنند
Sciencedirect - Elsevier - Energy Research & Social Science, 60 (2020) 101323. doi:10.1016/j.erss.2019.101323
Elisabeth van de Grift⁎, Eefje Cuppen, Shannon Spruit
Most literature on community engagement (CE) focuses on why and how local communities respond to energy
projects or technologies. There has been very limited attention to project developers and the way they shape CE
in the literature. We address this gap by focusing on the work of professionals active within or for energy
companies, who are responsible for engaging communities in the development of energy projects: so-called
‘community engagement professionals’ (CEPs). Using Q methodology, we explore how CEPs see their role as
front-line workers operating on the boundary between their own organization and the local community.
Our analysis results in three perspectives of their own work amongst CEPs. Perspective 1 views CE as co-creation
and their position as one of an intermediary between their organization and the community. Perspective 2 sees CE as
an inherent part of project management, using it to remain in control of the process. Perspective 3 is all about project
development, with CE as something that must be done as part of compliance with laws and regulations.
We show that CEPs have heterogeneous perspectives on community engagement. We discuss differences
between these perspectives: 1) mode of engagement; 2) the position of the CEP between their organization and
the community; 3) how conflict is viewed and dealt with; 4) the extent to which CEPs see themselves as responsible
for the representation of communities; and 5) interaction with internal stakeholders. We end by discussing
the implications of this study for project developers and the governance of energy infrastructures.
Keywords: Community engagement | Energy projects | Front-line workers | Project developers | Q methodology | Co-creation