دانلود مقاله انگلیسی رایگان:انطباق ، درگیری و مذاکره در کار عدالت کیفری: درک عملکرد از طریق لنز کار عاطفی - 2020
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  • Conformity, conflict and negotiation in criminal justice work: Understanding practice through the lens of emotional labour Conformity, conflict and negotiation in criminal justice work: Understanding practice through the lens of emotional labour
    Conformity, conflict and negotiation in criminal justice work: Understanding practice through the lens of emotional labour

    سال انتشار:

    2020


    عنوان انگلیسی مقاله:

    Conformity, conflict and negotiation in criminal justice work: Understanding practice through the lens of emotional labour


    ترجمه فارسی عنوان مقاله:

    انطباق ، درگیری و مذاکره در کار عدالت کیفری: درک عملکرد از طریق لنز کار عاطفی


    منبع:

    Sciencedirect - Elsevier - International Journal of Law Crime and Justice., 61 (2020) 100390. doi:10.1016/j.ijlcj.2020.100390


    نویسنده:

    Chalen Westabya,∗, Andrew Fowlera, Jake Phillipsb, Jaime Watersa


    چکیده انگلیسی:

    The theme of this special issue is how emotional labour can be used as a lens to consider conformity, conflict and negotiation in criminal justice work. Hochschild (1983) first developed the concept of emotional labour and defines it as ‘the management of a way of feeling to create a publicly observable facial and bodily display … which is for a wage’ (p.7, fn). Key to Hochschilds understanding of emotional labour are ‘feeling rules’. Feeling rules are ‘rules or norms according to which feelings are judged appropriate to accompanying events’ (1983: 59). It is these feeling rules or ‘display rules’ (Morris and Feldman, 1996; Ashforth and Humphrey, 1993; Rafaeli and Sutton, 1989), defined as ‘behavioural expectations about which emotions ought to be expressed and those that ought to be hidden’ (Rafaeli and Sutton, 1989: 8), that regulate the emotional labour of workers who interact directly with others. The articles within this special issue show how workers in a wide range of job roles throughout the criminal justice system traverse often complex emotional display rules. They consider both the formal and, at times, informal emotional display rules which govern criminal justice workers’ emotional lives and how these workers negotiate these expectations through conformity and adaptation. The impact of the performance of these various types of emotional labour, both within and outside the work environment, is explored alongside the support which workers require and receive.


    سطح: متوسط
    تعداد صفحات فایل pdf انگلیسی: 3
    حجم فایل: 120 کیلوبایت

    قیمت: رایگان


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