دسته بندی:

مدیریت دانش - knowledge management

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سال انتشار:

2021

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عنوان انگلیسی مقاله:

Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding

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ترجمه فارسی عنوان مقاله:

مدیریت دانش دانش تکنولوژی برای کارکنان بهداشت و درمان جامعه: اثرات به اشتراک گذاری دانش و پنهان کردن دانش

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منبع:

ScienceDirect- Elsevier- Journal of Business Research, 135 (2021) 787-799: doi:10:1016/j:jbusres:2021:07:001

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نویسنده:

Jatin Pandey

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چکیده انگلیسی:

The objective of this study is to explore different facet (dark and bright sides) of technology-enabled knowledge management (KM) for rural lay healthcare workers who belong to the bottom of pyramid (BoP) population in India. Data were collected through multiple rounds of engagements and semi-structured interviews with 37 Accredited Social Health Activists (ASHAs). Findings indicate the existence of spirals of value that are shaped by KM practices in such settings. Technology-enabled KM through knowledge-sharing is supporting an upward spiral of value creation at three different levels, i.e., the micro-level in the form of empowerment of ASHAs, the meso-level in the form of better healthcare for the rural Indian population, and the macro-level in the form of an effective public health policy outcome as envisioned by the government. Contrary to the technology-enabled KM through knowledge-sharing, technology-enabled KM through knowledge-hiding is eroding value resulting in failed attempts to use technology and reduced self-efficacy of ASHAs at the micro level. Technology-enabled KM through knowledge-hiding at the macro level is promoting stratification and marginalization within rural communities in India. Study leaves key implications for healthcare researchers, policymakers and businesses.
keywords: بهداشت روستایی | فعالان بهداشت اجتماعی | اقتصادهای نوظهور | تحقیق کیفی | پنهان کردن دانش | به اشتراک گذاری دانش | هندوستان | Rural healthcare | Social health activists | Emerging economies | Qualitative research | Knowledge-hiding | Knowledge-sharing | India

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قیمت: رایگان

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توضیحات اضافی:

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