دسته بندی:
مدیریت دانش - knowledge management
سال انتشار:
2021
عنوان انگلیسی مقاله:
Learning from external stakeholders: Evidence from two railway projects in Germany
ترجمه فارسی عنوان مقاله:
یادگیری از ذینفعان خارجی: شواهد از دو پروژه راه آهن در آلمان
منبع:
ScienceDirect- Elsevier- Project Leadership and Society, 2 (2021) 100028: doi:10:1016/j:plas:2021:100028
نویسنده:
Patricia Pinkhasik
چکیده انگلیسی:
By analysing public infrastructure projects in Germany, especially those concerning stakeholder engagement, we
observed ‘learning from external stakeholders’ took place. Projects and stakeholders appeared to benefit from
this learning (e.g. by identifying project-relevant information, stakeholder expectations, wishes). The findings of
this study reveal that project leadership plays a crucial role in this approach. The purpose of this study is to better
understand ‘how to learn from external stakeholders’ by combining stakeholder management and knowledge
management. We use critical success factors of knowledge management as indicators of learning. Our contri-
bution is threefold: first, we create a better understanding of learning by identifying critical success factors and
applying them to two railway project cases. Second, we show what we have learnt in the cases. Third, we present
propositions that contribute to increasing the value of public infrastructure projects by learning from external
stakeholders. Lastly, we demonstrate the influence of project leadership.
keywords: پروژه های زیرساخت | مدیریت دانش | یادگیری | رهبری پروژه | ذینفع | عوامل موفقیت | Infrastructure projects | Knowledge management | Learning | Project leadership | Stakeholder | Success factors
قیمت: رایگان
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