Scenario based examination of institutional leaning using fuzzy cognitive maps
بررسی مبتنی بر سناریو از یادگیری نهادی با استفاده از نقشه های شناختی فازی-2020
Institutionalization refers to systematically carrying out the processes of a company or organization, notwith- standing particular managers or employees. This may be achieved in business operations when an institution’s mission, vision, core values, policies, and strategic aims are converted into action plans with the goal of in- tegrating core values and strategic objectives within institutional structure and culture. When institutions are unable to successfully navigate the institutionalization process, its life cycle may not be sustainable. Thus, to find useful means of evaluating and developing the institutionalization level is a considerable challenge that all organizations must contend with. Though many researchers have examined institutionalization, the in- stitutionalization tendency has generally not been considered on a going-forward basis. In this context, the institutionalization tendency of an organization is a focus of an investigation examining organization using suitable criteria. In this paper, an inclusive model with concepts that affect the institutionalization tendency of organizations is proposed and FCMs method, which is used widely in the analysis of complex systems, is used. First, a model containing concepts that affect institutionalization was created as a result of the literature and expert opinions. Then, the weights of the interactions among the concepts are calculated via expert opinion. Finally, the concepts, which are most important to institutionalization, are revealed with the help of using Fuzzy Cognitive Maps (FCMs). According to the results of this study, organization should attach great importance to Process Management, Human Recourse Management and Nepotism. Moreover, this study also provides that organizations can have insight about their institutionalization situation with scenarios created hypothetically.
Keywords: Business excellence | Fuzzy Cognitive Maps | Institutionalization | Management | Multi-Criteria Decision Making (MCDM)