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Planning for sustainable stakeholder engagement based on the assessment of conflicting interests in projects
برنامه ریزی برای مشارکت پایدار ذینفعان براساس ارزیابی منافع متضاد در پروژه ها-2020 The absence or lack of effective stakeholder engagement during project life cycle, especially at the earlier
stages of planning and implementation often negatively impacts the expected performance of projects.
These coupled consequences of the lack of contextual knowledge from the stakeholders as well as lack of
their support in the field necessitates effective stakeholder engagement. However, this integration faces
challenges such as limitations of project resources and conflicting interests of the stakeholders. In this
sense, project resources can be allocated based on the priorities of the fields of conflicts to facilitate
stakeholder engagement of the projects. The goal of this paper is to provide a framework to enhance
effectiveness of the stakeholder engagement in projects by systematically ranking the potential conflicts
while combining the viewpoints of stakeholders and project management team. For this purpose, we
draw on stakeholder theory, value-based management, matrix-based dependency modeling, and Total
Quality Management to develop a stakeholder engagement framework while considering fuzzy inputs
for reflecting the ambiguities at the project life cycle. The proposed approach is then applied to plan
stakeholder engagement in case of a green building project in Iran. Practically, application of the proposed
framework facilitates stakeholder engagement for project managers in line with sustainable goals
through early assessment of the fields of potential conflicts of interests Keywords: Projects | Sustainability | Stakeholder engagement | Management for stakeholder | Management of stakeholder | Conflicts | Quality Function Deployment | Green building |
مقاله انگلیسی |
2 |
Implementing sustainable tourism: A multi-stakeholder involvement management framework
پیاده سازی گردشگری پایدار:چارچوب مدیریت مشارکت ذی نفعان چندگانه-2013 Within the extensive body of literature on sustainable tourism (ST), its successful implementation is an
emerging and important theme. The lack of or ineffective stakeholder participation is a major obstacle to
ST realisation and there is little clarity as to how best to resolve this problem. This paper presents the
findings of a purposive UK-based case study that evaluated stakeholder involvement in the imple
mentation of ST. Using over fifty stakeholders’ accounts drawn from eight primary stakeholder groups,
a ‘multi-stakeholder involvement management’ (MSIM) framework was developed. The MSIM frame
work consists of three strategic levels: attraction, integration and management of stakeholder involve
ment. Six stages are embedded within the three levels: scene-setting, recognition of stakeholder
involvement capacity, stakeholder relationship management, pursuit of achievable objectives, influ
encing implementation capacity and monitoring stakeholder involvement. These are supported by the
overarching notion of ‘hand-holding’ and key actions [e.g. managing stakeholder adaptability] that
enhance stakeholder involvement in ST.
Keywords: Implementation | Sustainable tourism | Stakeholder involvement | Stakeholder framework |
مقاله انگلیسی |