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The sport cluster concept as middle-range theory for the sport value framework
مفهوم خوشه ورزشی به عنوان تئوری محدوده متوسط برای چارچوب ارزش ورزشی-2020 The Sport Value Framework provides a new logic for value creation in sport based on the
Service-dominant logic. The Sport Value Framework is a general theory with high level of
abstraction, and there is no middle-range theory yet to link it to empirical data. The
purpose of this research is to provide one middle-range theory connecting empirical
findings to the Sport Value Framework. The authors used a case study approach of a
geographical localised sport industry. Primary data collection in the Auckland sailing
industry included 27 interviews and observations at events. Secondary data include
13 documents of organisational information and archival data. Data were analysed with
NVivo. The results suggest that the Sport Value Framework explains value creation within a
localised sport industry. The middle-range theory between the authors’ data and the Sport
Value Framework is the Sport Cluster Concept. Eight of the ten foundational premises of the
Sport Value Framework are relevant to the case. The results confirm the Sport Cluster
Concept as a middle-range theory to explain value creation in localised sport industries
through the lenses of the Service-dominant logic. This research helps sport management
practitioners to better understand value creation in localised sport industries. It suggests
that sport management and marketing scholars should focus more on networks of actors
and related inclusive empirical research designs rather than focusing on isolated elements
and single actors of sport industries Keywords: Sport cluster | Sport value framework | Value creation | Service-dominant logic |
مقاله انگلیسی |
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Establishing a professional Rugby Union Football League in the USA: Managing institutional pluralism in sport entrepreneurship
ایجاد یک لیگ فوتبال راگبی اتحادیه حرفه ای در ایالات متحده آمریکا: مدیریت تکثر نهادی در کارآفرینی ورزشی-2020 Given the growth of sport leagues globally, we sought to understand how sport entrepreneurs addressed institutional plurality as they worked to establish a new professional sport league in the USA. Drawing on institutional pluralism, we critically examine two efforts to establish professional rugby union football leagues in the USA. Pluralism resulted in tensions among rugby stakeholders. While both leagues sought to reconcile tensions through institutional infrastructure work, one of the leagues garnered more stakeholder support as it was attentive to more institutional contexts. The other league’s infrastructure work was limited and resulted in the alienation of many important rugby stakeholders. Our research demonstrates the theoretical and practical importance of institutional infrastructure work within sport entrepreneurship, especially when navigating institutional pluralism. Published by Elsevier Ltd on behalf of Sport Management Association of Australia and New Zealand. Keywords: Cognitive empathy | Emotional empathy | Prosocial behavior | Opportunity evaluation | Opportunity exploitation | Social entrepreneurship |
مقاله انگلیسی |
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Tennis superstars: The relationship between star status and demand for tickets
سوپراستارهای تنیس: رابطه بین وضعیت ستاره و تقاضای بلیط-2020 Akin to other sports, professional tennis is urged to adopt a consumer centred strategy and understand the influence of the star status of elite players on demand for its core product. Measuring the impact that tennis players have on demand for match attendance remains a key element towards achieving that goal. Using data from the Australian Open ticket sales, the authors demonstrate how individual players have influenced stadium attendance at the Grand Slam. Findings indicate that some players are associated with a strong positive impact on demand for tickets, above and beyond their performance ratings, reflecting their value to the Australian Open. The authors discuss how this star status can be used to inform business decisions related to tournament management, match scheduling, and determining player appearance fees, to ultimately drive better commercial outcomes and deliver a world-class sporting event. The findings have implications for tournament organisers, player managers and those that market player activities.© 2019 Sport Management Association of Australia and New Zealand. Published by Elsevier Ltd. All rights reserved. Keywords: Demand for attendance | Ticket sales | Player effect | Tennis superstars | Australian open |
مقاله انگلیسی |
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Leader prototypicality in sport: The implicit leadership theories of women and men entering sport management careers
نمونه اولیه رهبر در ورزش: نظریه های ضمنی رهبری زنان و مردان که وارد مشاغل مدیریت ورزشی می شوند-2020 Implicit leadership theories (ILTs) matter because they are used as the benchmark against which people determine who is a leader and who is not. This assessment informs their behavioral responses. People are thought to have a superordinate-level ILT representing their prototypical mental model of leadership and a series of basic-level ILTs. Each of these represents how people conceptualize leadership in particular domains (e.g., sport, politics, and popular culture). In this study, the authors generate the structures of basic-level sport management ILTs for women and men who are about to enter this industry. These form the baseline from which socialization to work, organizational cultures, and the sport management industry begins. The ILTs of women entering sport management careers have a 35-item, 6-factor structure (Sensitivity, Knowledgeable, Physical Attractiveness, Inspirational, Dedication, and Focused), whereas men entering the industry have a 32-item, 7-factor structure (Sensitivity, Dedication, Physical Attractiveness, Focused, Creativity, Inspirational, Courageous). The resulting sport management ILT profiles differ from superordinate ones by emphasizing physical and vitality attributes, incorporating emotional elements, and by eschewing anti prototypical elements. The paper ends with a discussion of the implications for leadership research in sport management.© 2019 Sport Management Association of Australia and New Zealand. Published by ElsevierLtd. All rights reserved. Keywords: Leadership | Implicit leadership theory | Leader categorization theory | Sport management | Sport business management | Careers |
مقاله انگلیسی |
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The poor cousin of inclusion: Australian Sporting Organisations and LGBT+ diversity and inclusion
پسر عموی ضعیف شمول: سازمان های ورزشی استرالیا و تنوع و فراگیری LGBT +-2020 This article contains an analysis of some of the main drivers of lesbian, gay, bisexual, and transgender (LGBT+) diversity and inclusion in a selection of sporting organisations. Anchoring the analysis within the context of critical diversity management, some of the key theoretical approaches to LGBT+ diversity and inclusion are discussed. Drawing upon current theoretical debates and discussions on the enactment of diversity and commitment/resistance to diversity within sport, the article foregrounds LGBT+ diversity and discusses the merits of the business case for promoting LGBT + diversity. Is the Australian sport sector doing enough to improve policies and practices for LGBT+ participants? This article critically assesses how Australian Sporting Organisations (ASO) move from engagement with LGBT + diversity to the full inclusion of LGBT+ people, and concludes with insights into future directions for scholarship.© 2020 Published by Elsevier Ltd on behalf of Sport Management Association of Australiaand New Zealand. Keywords: Diversity management | Sexuality | Gender identity | Inclusion | LBGT | Homophobia |
مقاله انگلیسی |
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Consumer experience quality: A review and extension of the sport management literature
کیفیت تجربه مصرف کننده: بررسی و گسترش ادبیات مدیریت ورزش-2017 Over the last two decades, the number of studies examining the roles of the core sport
product, ancillary services, social interactions among consumers, and relationship
marketing programs in the sport context has grown. However, it is also true that these
topics have been advanced in many independent research endeavors depending on the
touch points (e.g., sport, service, social, and communication encounters) being assessed. To
integrate this body of research with sport consumer behavior, the purpose of this
conceptual paper, which represents a contribution to the 20th anniversary of Sport
Management Review (SMR), is to introduce the construct of consumer experience quality as
consisting of four important dimensions – core product, service, social network, and
relationship investment quality – into the sport management literature. In order to explain
the utility of the proposed construct in the sport context, this article presents an integrative
conceptual framework that draws on multiple theories and bodies of literature. A series of
propositions are offered to not only understand the role of consumer experience quality in
sport consumer decision-making, but also to specify the conditions under which sport
consumers are more likely to be satisfied with the core sport product and ancillary services,
feel and behave in response to brand-related stimuli, and engage in both transactional and
non-transactional behaviors. The paper concludes that future research should be directed
at testing the propositions offered in the conceptual framework.
Keywords: Consumer experience | Customer experience | Consumer experience quality | Brand experience | Service quality | Sport consumer behavior |
مقاله انگلیسی |
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Explaining attendance through the brand community triad: Integrating network theory and team identification
توضیح حضور از طریق جامعه نام تجاری سه گانه: ادغام تئوری شبکه و شناسایی تیم-2017 In this study, the authors empirically test a model of sport behaviour that integrates both
team identification and a network theory approach to understand attendance at
intercollegiate ice hockey games. Grounded within the brand community triad, ego
network data were collected among attendees to measure the fan-to-fan connections that
constitute the horizontal relationships of brand community participants. Additionally, a
multidimensional team identification measure was used to illustrate the vertical
relationship between individual and team. Both measures were included in a structural
equation model to test how both fan-to-fan and fan-team relationships explain attendance.
The results from the model support the salience of both dimensions of the brand
community triad, suggesting that understanding sport fan behaviour necessitates
including both psychological and structural elements of behaviour. Future suggestions
for extending the study of sport fans through structural networks are discussed.
Published by Elsevier Ltd on behalf of Sport Management Association of Australia and New
Zealand.
Keywords: Brand community | Ego networks | Network theory | Team identification | Sport consumer behavior |
مقاله انگلیسی |
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Attitudes toward attending the 2016 Olympic Games and visiting Brazil after the games
نگرش به حضور در بازیهای المپیک 2016 و بازدید از برزیل پس از بازی-2017 Drawing on signaling theory and branding framework, the aim of this research was to describe the impacts of the
interaction between, on the one hand, the brand images of the Olympic Games and Brazil (as a tourism destina
tion), and on the other, attitudes toward attending the 2016 Rio Olympic Games and visiting the country after the
event. A sample of American adults (n = 722), most (82.2%) with at least one international travel experience, was
analyzed. Results showed that the interaction between the hospitality associated with the Olympic Games hos
pitality and that of Brazil positively affected attitudes toward visiting the country after the Games. None of the
tested interactions affected attitudes toward attending the 2016 Olympic Games. In the second part of the
study, five focus groups with sport management graduate students (n = 23) indicated that the association
with the Olympic brand might bring fewer gains to Brazilian tourism than the expected.
Keywords: Branding | Co-branding | Sport mega-events | Sport tourism | Rio 2016 |
مقاله انگلیسی |
9 |
Review of intelligent transport solutions in Latvia
بررسی راه حل های حمل و نقل هوشمند در لتونی-2017 The goal of the following paper is to make a review of existing intelligent transport solutions in Latvia. The results of
the review were part of the RITS-NET project, implemented in frame of INTERREG IVC programme by consortium
of partners from 9 EU countries, including Latvia. The project aims at enhancing regional sustainable transport policies
via an increased knowledge and understanding of the full potential of Intelligent Transport Systems (ITS) solutions
and ways to deploy them. To reach the goal the state-of-the-art of intelligent transport solutions in Latvia was
completed, taking into account following subtopics: Emergency Management and Incident Services; ITS for Traffic
Management and Mobility; Parking and Automatic Payment; ITS for Public Transport Management; Fleet
Management and Freight. On each subtopic the careful review of existing solutions were completed and described.
Keywords: intelligent transport solutions | state of the art | sustainable transport network | Latvia |
مقاله انگلیسی |
10 |
Evaluating conditions and impact of intermodal traffic management involving airports and railways
ارزيابی شرايط و تأثير مديريت ترافيک بين المللي شامل فرودگاه ها و راه آهن-2017 Developing a transport system meeting the requirement of seamless door-to-door travel as envisioned by the report Flightpath
2050 necessitates a conjunction of different modes in the form of physical connections, encompassing management structures,
and appropriate business models. We employ our simulation environment comprising of microscopic simulation and associated
management tools to evaluate the possibility of not only exchanging information, but also adjusting operational parameters on the
basis of the overall situation. The questions are what information exchange is needed, how large is the operational impact, and how
can the anticipated success of an overall traffic management be assessed. Reliable data are crucial for management and evaluation.
We show that on the one hand, management capabilities can be enhanced by determining the overall state of an airport and on the
other hand by considering the so-called passenger trajectory. The state can be retrieved from Key Performance Indicators and Key
Control Parameters which represent adjustable parameters. The passenger trajectory consists of pairs of points in space and time,
where the passenger passes a certain milestone of the journey. This data can be used to compute the remaining time to the airport
or even to a specific gate determining whether a passenger can be at the gate in time. If a critical mass is reached, intermodal
operations can be adjusted. Our management system based on the microscopic simulation includes a connection to railway and
aircraft movement management together with a forecast to estimate the propagation of the state of the airport. The evaluation
capability of our system is demonstrated by a scenario consisting of a delay of a train leading to passengers not being able to reach
their flight. Based on the data, the system – including microscopic simulation and management structure – provides the sensitivity
of Key Performance Indicators such as boarding score on the change of delay profiles. This provides a measure for the feasibility
of an action based on its extent focusing on cross-modal operation changes.
Keywords: Intelligent Intermodal Transport Management | Performance Based Airport Management | Microscopic Simulation | Active Intermodal Traffic Management | Passenger Trajectory |
مقاله انگلیسی |