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نتیجه جستجو - تحقیق کیفی

تعداد مقالات یافته شده: 26
ردیف عنوان نوع
1 Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding
مدیریت دانش دانش تکنولوژی برای کارکنان بهداشت و درمان جامعه: اثرات به اشتراک گذاری دانش و پنهان کردن دانش-2021
The objective of this study is to explore different facet (dark and bright sides) of technology-enabled knowledge management (KM) for rural lay healthcare workers who belong to the bottom of pyramid (BoP) population in India. Data were collected through multiple rounds of engagements and semi-structured interviews with 37 Accredited Social Health Activists (ASHAs). Findings indicate the existence of spirals of value that are shaped by KM practices in such settings. Technology-enabled KM through knowledge-sharing is supporting an upward spiral of value creation at three different levels, i.e., the micro-level in the form of empowerment of ASHAs, the meso-level in the form of better healthcare for the rural Indian population, and the macro-level in the form of an effective public health policy outcome as envisioned by the government. Contrary to the technology-enabled KM through knowledge-sharing, technology-enabled KM through knowledge-hiding is eroding value resulting in failed attempts to use technology and reduced self-efficacy of ASHAs at the micro level. Technology-enabled KM through knowledge-hiding at the macro level is promoting stratification and marginalization within rural communities in India. Study leaves key implications for healthcare researchers, policymakers and businesses.
keywords: بهداشت روستایی | فعالان بهداشت اجتماعی | اقتصادهای نوظهور | تحقیق کیفی | پنهان کردن دانش | به اشتراک گذاری دانش | هندوستان | Rural healthcare | Social health activists | Emerging economies | Qualitative research | Knowledge-hiding | Knowledge-sharing | India
مقاله انگلیسی
2 A dynamic model of knowledge management in innovative technology companies: A case from the energy sector
یک مدل پویا مدیریت دانش در شرکت های فن آوری نوآورانه: یک مورد از بخش انرژی-2021
This paper presents fresh insights into how medium to large innovative technology companies in the energy business evolve their knowledge management (KM) capability. To date existing models of KM have been static, while this work provides a more dynamic approach. The primary data is analysed using a combination of an operational research (OR) approach (causal mapping) with a well-established generic qualitative research method (the Gioia method). This paper contributes to KM literature by developing a dynamic model of KM, which shows how KM capability evolves over time within an organisation. In this model, KM evolves from managing explicit knowledge through knowledge sharing to creating new knowledge. Such understanding of KM as a process can help managers in decision making with respect to both KM and innovation activities. © 2020 Elsevier B.V. All rights reserved.
keywords: سیستم های مبتنی بر دانش | مدیریت دانش | نوآوری | به اشتراک گذاری دانش | نقشه برداری علمی | Knowledge-based systems | Knowledge management | Innovation | Knowledge sharing | Causal mapping
مقاله انگلیسی
3 Implications for mental health workforce strategy, professional training and supervision of more widespread adoption of the multi-professional Responsible Clinician role: Results of a qualitative inquiry
پیامدها برای استراتژی نیروی کار سلامت روان، آموزش حرفه ای و نظارت بر پذیرش گسترده تر نقش پزشک مسئول چند حرفه ای: نتایج یک تحقیق کیفی-2020
Within mental health legislation in England and Wales the Responsible Clinician for specific patients should be the Approved Clinician with the most appropriate expertise to meet their primary assessment and treatment needs. The study aimed to explore nurse and psychologist perspectives on becoming a Responsible Clinician in the context of their limited uptake of the role and calls for an increase in advanced practice roles within mental health. It comprised a qualitative inquiry in the form of a thematic analysis of 12 semi-structured interviews. Four sub-themes emerged under the theme of ‘becoming a Responsible Clinician’. They were: (i) the Responsible Clinician amongst other roles; (ii) developing in the role; (iii) working with psychiatrist colleagues; and (iv) organisational context. Responsible Clinicians were juggling the role with other senior clinical responsibilities, often without a coherent programme of ongoing educational development or organisational support structures. If mental health service provider organisations adopt this extended role more widely then role-specific support and supervision arrangements should be in place as part of a coherent workforce strategy. This is particularly important given the legal and ethical responsibilities of the Responsible Clinician.
Keywords: Responsible clinician | Mental health | Advanced practice | Mental health law | Professional roles
مقاله انگلیسی
4 Mental and reproductive health in multisystem youth: An in-depth qualitative approach
سلامت روان و تولید مثل در جوانان چند سیستم: یک رویکرد کیفی عمیق-2020
Background: Multisystem youth involved in both the child welfare and juvenile justice systems report elevated rates of risky sexual behaviors, associated health problems as well as having a disproportionally higher risk for concurrent mental health disorders. Objective: The current study aimed to provide in-depth nuanced insights about mental and reproductive needs and challenges of multisystem youth using a multi-informant approach (youth, parole/probation officers). Participants and setting: Qualitative in-depth interviews were conducted with multisystem youth (N = 15; 14–17-years-old; 40% females) and parole/probation officers (N = 20; 35–67-years-old; 33% females) working with foster care and juvenile justice systems. Methods: Informed by Socio-Ecological Theory, analyses were conducted using Thematic Network Analysis (TNA) and qualitative software Atlas.ti.7. Results: Youth and parole/probation officers identified key challenges related to mental health (e.g., criminalization of behaviors, unstandardized screening procedures), reproductive health (e.g., abnormalization of sexual behaviors, lack of parenting and comprehensive reproductive services), and shared challenges across systems (e.g., lack of data sharing across systems, overuse of “crisis” procedures, lack of trauma-informed providers and services). Conclusions: Multisystem youth have significant mental and reproductive health needs that are not adequately met mostly due to system and institutional challenges, differences in protocols, and discontinuance of services and treatment across systems among other problems. Mental and reproductive health disparities are key factors in stigmatization, criminalization and further victimization of youth across systems. Multidisciplinary and multisectoral partnerships are key to advance service, protocols and procedural gaps that address the mental and reproductive health needs of multisystem youth.
Keywords: Multisystem youth | Mental health | Reproductive health | Qualitative research | Multi-informant
مقاله انگلیسی
5 The sensitive prosecutor: Emotional experiences of prosecutors in managing criminal proceedings
دادستان حساس: تجربیات عاطفی دادستان در مدیریت دادرسی کیفری-2019
For over three decades, therapeutic jurisprudence (TJ) has produced rich scholarship highlighting the inseparable connection between law and personal wellbeing. Only recently, however, have TJ scholars begun to explore the influence that the lawhas on those practicing it. The current research aimsto contribute to this developing area of study. It explores the “emotional map” of public prosecutors in relation to defendants and crime victims, their awareness to these emotions and the impact that these emotions have on their professional decisions. The research involves in-depth interviews with 14 public prosecutors handling criminal cases in Israeli courts. The qualitative, phenomenological analysis of the documented interviews revealed three exposure levels in which interviewees discussed the emotional aspects of their work. The tension between resisting emotions and accepting them was lurking upon each one of the subjects. Their descriptions of specific raw emotions emerged at the deepest level of exposure, and at that level, anger was the most prominent emotion. Our findings raise some skepticism regarding the prosecutor image as a completely rational and provide the insight that prosecutors emotional world is boiling underneath the surface. Moreover, the exposure of the continuous tension between acceptance and rejection of emotions provides an explanation for the prosecutors difficulty in acknowledging their emotions in full. This tension negatively impacts the prosecutors personal and professional lives inways that resemble psychological symptoms of secondary trauma. The findings may contribute to the development of a “knowledge base” of emotional experiences of prosecutors that could enable the creation of models for regulating and managing emotions of legal agents, for the benefit of litigants, legal agents, and the legal process more broadly
Keywords: Therapeutic jurisprudence | Emotions | Prosecutors | Qualitative research | Anger | Secondary trauma
مقاله انگلیسی
6 Multichannel service failure and recovery in a O2O era: A qualitative multimethod research in the banking services industry
نقص و بهبود خدمات چند کاناله در دوره O2O: یک تحقیق کیفی چند منظوره در صنعت خدمات بانکی-2019
This article aims to investigate how service providers are employing their channels to support the handling of customer complaints in an online to offline era. It provides a timely contribution by characterizing multichannel recovery practices, discussing its implications for customers, and discovering new trends. The study employs a qualitative multi-method research, which includes not only more than one method of collecting data, but also more than one method of analyzing data. Data collection involved 50 records of customer complaints, 10 semistructured interviews, direct observation and internal bank reports. The results suggest that multichannel customers are not willing to interact with a large number of channels to solve their problems leading to a high number of interactions. Customers expect a complex recovery not in terms of interactivity but in terms of depth. Recovery solutions, such as apologizing and monetary compensations are non-permanent solutions, are inefficient in the long term and imply financial losses. Despite the investment that is required, this investigation advocates for permanent solutions. To avoid service failures and complex recovery processes, it is possible that companies are improving their operations management in search of new strategies that are blurring the boundaries of O2O into a mix of offline and online channels (O2).
Keywords: Multichannel services | Failure | Recovery | Operations management | Offline channels | Online channels
مقاله انگلیسی
7 Nutrition-Focused Food Banking in the United States: A Qualitative Study of Healthy Food Distribution Initiatives
بانکداری مواد غذایی با محوریت تغذیه در ایالات متحده: یک مطالعه کیفی از ابتکارات توزیع مواد غذایی سالم-2019
Background Nutrition-focused food banking is broadly defined as organizational and programmatic efforts to address nutrition-related health disparities among charitable food clients. Additional information is needed to systematically describe how US food banks, as key influencers of the charitable food system, are working to advance nutrition-focused food banking initiatives in their communities. Objective Our aim was to describe food bank leadershipeidentified organizational strategies, “best practices,” and innovative programs for advancing nutrition-focused food banking in the United States. Design We conducted semi-structured qualitative interviews to elicit information about the nutrition-focused food banking practices and processes being employed by US food banks. Participants/setting Participants comprised a purposive sample of food bank executives (n¼30) representing a diverse selection of food banks across the United States. Interviews were conducted between April 2015 and January 2017 at national food bank conferences. Analysis Two researchers independently reviewed transcripts to identify themes using code-based qualitative content analysis. Results Executive leader descriptions of specific strategies to support nutrition-focused food banking centered primarily around the following four major themes: building a healthier food inventory at the food bank; enhancing partner agency healthy food access, storage, and distribution capacity; nutrition education outreach; and expanding community partnerships and intervention settings for healthy food distribution, including health care and schools. Conclusions Study findings indicate that food banks are implementing a variety of multilevel approaches to improve healthy food access among users of the charitable food system. Further evaluation is needed to assess the reach, scalability, and sustainability of these various approaches, and their effectiveness in reducing determinants of nutrition-related health disparities.
Key Words: Food bank | Food insecurity | Fruits and vegetables | Community nutrition | Qualitative research
مقاله انگلیسی
8 Crossover youth and gender: What are the challenges of girls involved in both the foster care and juvenile justice systems?
جوانان دورگه و جنسیت: چالش های دختران درگیر در پرورش بچه و سیستمهای عدالت نوجوانی کدامند؟-2018
In this paper we discuss the struggles of young women who are “crossover youth.” Crossover youth are children who are simultaneously involved in the foster care and juvenile justice systems. Utilizing in-depth interviews collected during a 24-month ethnographic study among detained adolescent girls we discuss how being in both of these systems complicates the lives of the young women in our study. Namely, we find that girls spend more time behind bars and are negatively treated in their group homes because of their dual status. Our findings shed light on this topic and also provide a much-needed discussion of the experiences of young women who are crossover youth.
keywords: Crossover youth: Foster youth: juvenile justice |Incarceration |Child-welfare |Qualitative research |Ethnography |Girls
مقاله انگلیسی
9 Parental involvement in developing countries: A meta-synthesis of qualitative research
درگیری والدین در کشورهای درحال توسعه: یک سنتز متا از تحقیق کیفی-2018
This study is the first to systematically review and synthesize the qualitative scholarship published since 2000 examining parental involvement in developing countries (n = 16). Contrary to the large focus on micro- and mesosystem aspects of parental involvement in the current literature, studies conducted in developing countries tend to additionally expand on exo- and macrosystems. This meta-synthesis emphasizes collective outcomes as an important goal in developing countries, and highlights the potential contributions of family-school-community partnerships. Furthermore, Epstein’s U.S.-centric framework might be less relevant in the developing world due to differences in policy contexts despite its widespread usage.
keywords: Parental involvement |Development |Rural education |Family-school-community partnership |Meta-synthesis |Qualitative research
مقاله انگلیسی
10 Rethinking organizational design for managing multiple projects
تفکر مجدد روی طراحی سازمانی برای مدیریت کردن پروژه های چندگانه-2018
This paper aims at positioning organizational design as an important phenomenon in the field of project management with a high potential of contributing to organizational theory. While organizational design has been neglected by scholars of management and organizational theory, it has been of great interest to those from the project management field. This incongruence—comprising the focus of this study—calls for new insights on theorization in context. The paper provides a preliminary theoretical framework combining contingency theory, the historical approach and social theory to understand organizational design, both as a thing and as a process. It provides empirical evidence from three case studies in healthcare. Findings confirm the specificity of each design while at the same time adopting a similar temporal pattern. We take this opportunity to highlight the seminal work of Rodney Turner on project-based organization and design. Executive summary In this day and age, it is commonplace to assert that organizations are complex and that they change continuously over time. The complexity is said to exist, for example, in large organizations dealing with multiple competing projects while at the same time performing their regular operations. The concept of organizational design refers to both the resulting organization (the thing) and the process of performing the design. The field of project management has made many theoretical contributions to organizational design; yet it has also created confusion by introducing a plurality of terms for describing and understanding such organizations. Organizational design is increasingly a topic in the literature from management and organizational theory and, especially, from project management. A review of the literature from both fields demonstrates that contingency theory is still considered as a major theoretical foundation for situating the organization within its context. The review also points to an increasing interest in social perspectives taking into account politics, organizational dynamics, paradoxes and pluralism. In addition, it shows an opportunity for scholars in project management to contribute to management and organizational theory. This research proposes a pluralist theoretical framework for tackling contingency theory with the historical approach and social theory. The empirical setting is comprised of complex large organizations—in this case, three university hospitals engaged in major organizational transformations—that are challenged to pursue their regular operations while undertaking multiple completing projects. Interestingly, the three hospitals are from the same geographical region. The organizational design was thus a crucial question and, in light of the complexity, no one-size-fits-all type of solution was strived for. Results confirmed the prevalence of individual organizational design rather than mimetism, or homogenization, between the three hospitals. Being in the same region, the heads of the respective project management offices met on a number of occasions to exchange about their challenges and solutions. Nevertheless, in the end each hospital made an individual decision regarding its organizational design. The study also identified organizational design as an ongoing process, introducing the concept of trajectory to illustrate how projects and organizational design change over time. In doing so, we observed a pattern where reflection and sense-making took place before engaging in any specific decision regarding the organizational design. The theoretical contribution of this research is to demonstrate the potential of pluralist theoretical frameworks for understanding complex phenomena such as organizational design in the context of managing multiple projects. More specifically, the process view of organizational design was found to reveal new insights that would have remained hidden otherwise. From a practical view, our research challenges cer
مقاله انگلیسی
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