با سلام خدمت کاربران در صورتی که با خطای سیستم پرداخت بانکی مواجه شدید از طریق کارت به کارت (6037997535328901 بانک ملی ناصر خنجری ) مقاله خود را دریافت کنید (تا مشکل رفع گردد).
ردیف | عنوان | نوع |
---|---|---|
1 |
The architecture of accounting and the neoliberal betrayal of life
معماری حسابداری و خیانت نئولیبرالی از زندگی-2021 This paper identifies the way in which accounting practices reinforced the increasing influence of
the intolerant financial emphasis of the market on the quality of social housing under neoliber-
alism when successive British governments gave little importance to the impact of aesthetic and
ethical qualities of social housing on the well-being of inhabitants. Social values, most especially
safety and beauty, were able to be reinterpreted according to economic logic, thereby denying the
need for them to be explicitly considered in any social housing decisions. The study emphasises
the way in which the austerity and deregulation agenda of neoliberal policies that had a signif-
icant impact on building and fire safety regulations were ultimately justified by financial criteria.
The Grenfell Tower fire in 2017 belatedly exposed the way in which the financial and operational
visibilities created by accounting practices had become crucial to the successful implementation
of the economic logic of the neoliberal agenda and related market priorities of successive British
governments, irrespective of the consequences. The paper demonstrates how the Grenfell Tower
refurbishment was the apotheosis of neoliberalism; a toxic mix of austerity, outsourcing and
deregulation. The focus on value for money in the refurbishment led ultimately to the betrayal of
life of the residents. keywords: حسابداری | برج گرنفل | مسکن اجتماعی | نئولیبرالیسم | فوکو | Accounting | Grenfell Tower | Social housing | Neoliberalism | Foucault |
مقاله انگلیسی |
2 |
Organisational injustice in UK frontline services and onset of Moral Injury, Post Traumatic Embitterment Disorder (PTED) and PTSD
بی عدالتی سازمانی در خدمات خط مقدم بریتانیا و شروع آسیب اخلاقی، اختلال تلخی پس از سانحه (PTED) و PTSD-2020 Organisational injustice, betrayal, moral transgression, wrongdoing, or breach of deeply held
values and beliefs can manifest in frontline staff as Post Traumatic Embitterment Disorder
(PTED), Moral Injury and/or PTSD (Post Traumatic Stress Disorder). PTED and Moral Injury are
fundamentally the same and could not be discriminated from each other. The constructs of PTED
and Moral Injury can be assimilated into that of PTSD, rather than exist as comorbid conditions.
Chronic embitterment is of clinical significance and often a symptom of PTSD, which may be
inextricably linked to the traumatic incident(s) and often expressed as persistent blame of self or
others, in DSM-5 diagnostic criteria for PTSD, D2 and D3. Chronic embitterment and moral pain
can maintain PTSD symptoms.
Keywords: PTSD | PTED | Moral injury | Organisational injustice | Betrayal | Blame |
مقاله انگلیسی |
3 |
اعتیاد به شبکه های اجتماعی در روابط عاشقانه: آیا سن کاربر روی آسیب پذیری او دربرابر خیانت ناشی از شبکه های اجتماعی تاثیر دارد؟
سال انتشار: 2019 - تعداد صفحات فایل pdf انگلیسی: 4 - تعداد صفحات فایل doc فارسی: 18 استفاده اجباری از شبکه های اجتماعی انعکاس هایی را روی زندگی اجتماعی، روان شناختی، حرفه ای و فردی کاربر دارد. دسترس پذیری روشهای جایگزین عاشقانه تحت عنوان "دوستان" یک محیط بالغی را فراهم می کند که می تواند یک رابطه احساسی ویا جنسی را تسهیل کند. تعاملات آنلاین با دوستان مجازی توجه کاربران را جلب می کند و آنها را از وقت گذاشتن برای سایر امور مهم خود منحرف می کند که این کار منجر به ایجاد روابط زیان آور می شود. در این مطالعه ما رابطه بین اعتیاد به شبکه های اجتماعی و رفتارهای مرتبط با خیانت و بدعهدی را در یک نمونه ای از 365 شریک زندگی (242 زن، 123 مرد) بررسی کرده ایم. ما همچنین بررسی کرده ایم که آیا سن بر این ارتباط اثر می گذارد یا خیر. یافته ها بیانگر این هستند که اعتیاد به شبکه های اجتماعی رفتارهای مربوط به خیانت را پیش بینی می کند و سن این رابطه را وساطت می کند. این مطالعه همچنین دریافته است که سن با اعتیاد به شبکه های اجتماعی و رفتارهای خاینت و بدعهدی رابطه ای منفی دارد. روی دلالت ها و محدودیت های این مطالعه نیز بحث می شود. |
مقاله ترجمه شده |
4 |
Effect of disruptive customer behaviors on others overall service experience: An appraisal theory perspective
تاثیر سفارشات رفتارهای درهم گسیخته مشتری روی تجربه کلی خدماتی سایرین: یک دیدگاه نظریه ارزیابی-2018 Drawing upon the appraisal theory, this study proposes and tests a conceptual model to delineate customers’ evaluative process of disruptive customer behaviors in a shared service environment (e.g., theme parks, airplanes, restaurants). Using a scenario-based online experiment, two sets of data were collected from U.S. customers and analyzed by a series of regression analyses. Findings suggest that customers go through a systematic evaluative process of primary appraisal (e.g., congruence and relevance) and secondary appraisal (e.g., cognitions and emotions), which results in the development of coping behaviors (e.g., active and passive coping). Cognitions are found to have direct influences on passive and active coping. Perceived powerlessness, perceived betrayal, and perceived identity threat are identified as critical cognitions. Negative emotions are found to result in active coping. Primary appraisal (e.g., congruence and relevance) either directly affects coping behaviors, or indirectly through cognitions and negative emotions. Theoretical and managerial implications are further elaborated.
keywords: Customer misbehavior| Disruptive customers| Appraisal theory| Perceived powerlessness| Perceived betrayal| Negative emotions |
مقاله انگلیسی |
5 |
How to turn your friends into enemies: Causes and outcomes of customers’ sense of betrayal in crisis communication
چگونه دوستان خود را به دشمنان تبدیل کنید: علل و پیامدهای احساس خیانت مشتریان در ارتباطات بحران-2018 Crises are violations of customers’ expectations for a company. Loyal customers who feel be
trayed due to the violations of expectations often become the company’s worst enemies. To ex
tend the line of research of situational crisis communication theory (SCCT), this study explored
how attributed responsibility, customer-company relationship (CCR), and their interaction affect
betrayal. A company’s defining attributes and customer-company identification (CCI) shape
customers’ expectations for a company. This study also examined how a direct threat to a
company’s defining attribute in a crisis and CCI affect betrayal. A total of 395 Whole Foods
customers participated in an online quasi-experiment.
The antecedent concepts from SCCT all affect betrayal, with the attributed responsibility being
the strongest predictor. Customers also feel more betrayed when the crisis directly threatens the
company’s defining attribute and when they strongly identify with the company. Consequently,
sense of betrayal has strong effects on customers’ attitudinal, emotional, and intentional re
sponses.
Keywords: Crisis ، Situational crisis communication theory ، Defining attribute ، Customer ، Customer-company identification ، Betrayal |
مقاله انگلیسی |
6 |
The power roots and drivers of infidelity in international business relationships
ریشه های قدرت و خیانت رانندگان در روابط تجارت بین المللی-2017 We propose a conceptual model of the power roots and drivers of infidelity in exporter-importer (E-I) working
relationships. Based on data collected from 262 Greek export manufacturers, we confirm that the exercise of
coercive power in the E-I working relationship by the exporter has positive effects on distance, opportunism,
and uncertainty, as opposed to the exercise of non-coercive power that exhibit negative effects. In turn, distance,
opportunism, and uncertainty each contribute toward driving infidelity in the relationship by the importer. The
relationship length and relationship status were also found to have a control effect on infidelity.
Keywords: Exporting | Exporter-importer relationships | Infidelity | Power | Distance | Opportunism | Uncertainty |
مقاله انگلیسی |