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Enterprise social network for knowledge sharing in MNCs: Examining the role of knowledge contributors and knowledge seekers for cross-country collaboration
شبکه اجتماعی شرکت اجتماعی برای به اشتراک گذاری دانش در MNCS: بررسی نقش مشارکتکنندگان دانش و دانش آموزان دانش برای همکاری متقابل کشور-2021 Online social networking within a large enterprise, known as enterprise social networking (ESN),
is a critical requirement for social relationships and business-related informal discussions among
its employees. ESN is important for multinational companies (MNCs) where employees work in
different time zones in geographically dispersed locations in multiple continents. The MNCs use
the ESN for their knowledge management and transfer activities among different subsidiaries in
different countries or continents as a part of their strategic internationalization initiatives. ESN is
developed by MNCs using enterprise social software for business or commercial knowledge
management purposes and cross-country collaborations among their subsidiaries. ESN helps
cross-country collaboration in MNCs to organize their internal communication (across different
countries) and business discussions in an international environment. ESN is used mainly by two
groups of employees in the MNCs: knowledge contributors and knowledge seekers. Both groups
are essential for overall knowledge management strategy for creation, dissemination, and con-
sumption of knowledge across countries. In this context, the purpose of this study is to examine
the role of knowledge contributors and knowledge seekers in the MNCs using ESN for cross-
country collaboration. keywords: شبکه اجتماعی شرکت | مشارکت کنندگان دانش | دانش آموزان | mncs | همکاری متقابل کشور | Enterprise social network | Knowledge contributors | Knowledge seekers | MNCs | Cross-country collaboration |
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