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Tourism and the refugee crisis in Greece: Perceptions and decision-making of accommodation providers
گردشگری و بحران پناهندگان در یونان: ادراک و تصمیم گیری ارائه دهندگان مسکن-2017 This paper focuses on the tourism impacts of the 2015e16 refugee crisis in Greece. It examines the
implications of the related publicity for the perception of Greece and the expected reaction of inbound
tourists; the way refugees are regarded from a security and cultural aspect; the interaction between
refugees and host communities; and the decisions made by the Greek tourism accommodation sector to
face the crisis. Using fuzzy-set Qualitative Comparative Analysis the paper employs a nationwide survey
of 811 tourism accommodation managers. The results reveal three configurations explaining the de
cisions of respondents characterised by refugee-centric orientation; the emphasis on the visitors-locals
nexus; and the host communities behavioural impact on tourism. The paper also compares asymmetric
with symmetric analysis highlighting the suitability of the former when dealing with complexity. The
modelling exercise also steps forward from fit to predictive validity. The findings contribute to both
managerial and methodological aspects of tourism.
Keywords: Tourism accommodation operations | Chaos theory | Complexity theory | Nonlinear analysis | Fuzzy-set Qualitative Comparative Analysis | Refugee crisis | Greece |
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